FAQs

Aerial view of the Heywood House estate

Workspace

How far from Westbury are you?

We are just 5 minutes from Westbury mainline station, 25 minutes from Bath, and 76 minutes to London and can be easily accessed by car, bike or short walk along the A350, Trowbridge Road.

Do you have onsite parking?

Yes, here at Heywood House we provide ample, free onsite parking and bike racks for you, your staff and visitors.

Can I bring my dog to work?

Unfortunately, we cannot allow dogs in our serviced offices and co working areas. Only tenants with self-contained offices may bring in their dogs, with permission and prior agreed conditions from the Landlord

How secure and fast is the broadband at Heywood House?

Heywood House is Cyber Essentials Certified giving you peace of mind that our IT network is secure against Cyber attacks, with extremely high security measures in place. Some Government contracts require Cyber Essentials certification.

We have a high speed 1 GB line with exclusive direct delivery to the site. Each tenant is given a dedicated fibre line allocation. We have the highest grade business WatchGuard firewall with perimeter security to continually monitor data and prevent security breaches, in addition to high-level individual network security for all tenants. We have also been MOD inspected to meet a high level of security criteria required by individual defence tenants here on site.

Meeting Rooms

Do I have to be a member to be able to book a meeting room?

Not at all. All our meeting rooms are available to book by both members and non-members in the business community. Although, with membership you do receive a 50% discount on all meeting rooms.

How many meeting rooms do you have available?

We have 2 elegantly furnished meeting rooms that can accommodate from 2-30 people. For larger events, the main hall and Conservatory are available for exclusive hire.

Can you provide catering for my meeting?

Yes. We have various catering packages available which can be added on to your booking. Alternatively, if you prefer, you can visit our onsite café for lunch.

Can I book a meeting room for just a couple of hours?

Absolutely. All our meeting rooms have the flexibility to book on an hourly basis or on a full day rate. For more details on costs, get in touch with us on landlord@heywoodhouse.com

What times are the meeting rooms available from/til?

The meeting rooms can be booked from 9:00am-5:00pm but should you require an earlier or later booking then do let us know when making your booking and we will be happy to accommodate your needs.

Events

Can non-members book events?

Yes of course! Event space and function rooms are available to hire by members and non-members alike. Our onsite networking events are also open to all from within the business community.

Can I have my wedding at Heywood House?

Unfortunately, weddings are not something that we can cater for due to the specialist nature of these occasions.

Can I hold a private event at Heywood House?

Absolutely! We have stunning function rooms set in 30 acres of glorious grounds which provide the perfect backdrop for any occasion. Our dedicated in-house events team can help with all types of events and will work closely with you to plan your perfect, bespoke event. Get in touch to discuss your requirements and we can arrange a suitable time to show you around!

Are you open at weekends?

We only open at evenings and weekends for pre-arranged special events.

Do you allow history tours?

We can absolutely arrange a history tour of the house and grounds but due to the site being a business centre, all tours must be booked well in advance. For more information, get in touch.

Conservatory

What are the opening times for the Conservatory?

The Conservatory is open Monday – Friday from 9:00am – 5:30pm for hot-desking, informal meetings and general use.

The Café itself is open from 11:00am – 2:30pm (Monday – Thursday), and 9:00am – 2:30pm (Friday) serving refreshments, snacks, and lunches.

Is the café open to the public?

The café is not open to the public, but members are more than welcome to bring up to 3 guests over 18 years, with them into the café and grounds.

Can the café cater for dietary requirements?

Absolutely! If you would like to discuss any dietary requirements prior to your visit, you can contact our Café Manager, Hayley, at hayley@heywoodhouse.com and she will be happy to assist you.

Can I bring my children to the café?

Unfortunately, due to the nature of the site and the importance of maintaining a professional business environment, all guests must be over 18 years of age.

Can I bring my dog into the café?

Unfortunately, due to health and safety, dogs cannot be brought into the café.

Memberships

Are you only open to members?

The working facilities, on-site café and grounds are for the exclusive use of our members and tenants, however, included in all our memberships is the option to invite up to 3 guests (over 18) into the cafe and grounds.

Heywood House also warmly welcomes all from within the business community and are happy to take bookings for meeting rooms, event space and on-site events from members and non-members alike.

Can I try out the co-working and hot desking facilities before signing up to a membership?

You certainly can. You can easily book a free week’s trial of our co working or café membership to try out all the services and facilities on site. Simply get in touch with us and we will be happy to schedule you in.

How many people can the co-working space accommodate?

We have space to seat 10 co-workers in the co-working area in the Danby room. However, the main hall is also open 8:00am – 6:00pm and is available for hot-desking, informal meetings, or general use.

Are there phones available to use?

We can certainly provide VOIP phones on a serviced costed package, though most of our co working members use their mobile phones to make calls. We also have a private phone booth in the main hall which is available for members to make free calls for private or sensitive calls.

Are there printing facilities?

Yes, we have colour printing available on a shared facility in the co working area.